Hey there, rockstars and free spirits! Welcome to the BOWIE Shop FAQ page. We’ve put together this guide to answer all your burning questions about our products, shipping, returns, and more. Whether you’re here for some David Bowie merch, a biker-inspired tee, or a wildlife-themed blanket, we’ve got you covered. Rock on!
Products
What types of products do you offer?
We offer a wide range of rebellious and stylish gear, including t-shirts, blankets, towels, and tapestries. Our collections feature themes like David Bowie, The Beatles, Biker, American West, Wildlife, and more—perfect for expressing your unique style.
Are your products high quality?
Absolutely! We take pride in our quality. Each product is carefully checked and packed with rock ‘n’ roll flair to ensure it meets our standards and yours.
Do you have size guides for clothing?
Yes, we provide detailed size guides on each product page to help you find the perfect fit. If you need further assistance, just reach out to us!
Shipping & Delivery
Where do you ship?
We ship globally! However, we currently cannot deliver to a few remote areas in Asia and beyond. Most customers worldwide can join our movement.
What are your shipping options?
We offer two shipping methods:
– Standard Shipping: Via DHL or FedEx, costs $12.95, and delivers in 10-15 days after shipment.
– Free Shipping: For orders over $50 via EMS, delivers in 15-25 days after shipment.
How long does order processing take?
We take 1-2 days to process your order—ensuring everything is perfect before it hits the road.
Can I track my order?
Yes! Once your order ships, we’ll send you tracking details so you can follow its journey right to your door.
Returns & Exchanges
What is your return policy?
We offer a 15-day return policy from the day you receive your order. If you’re not totally thrilled, just reach out to us, and we’ll make it right.
How do I initiate a return?
Contact our support team at [email protected] with your order details, and we’ll guide you through the process.
Are there any conditions for returns?
Items must be unused and in their original packaging. We want you to be satisfied, so we’ll work with you to ensure a smooth return.
Payment
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal—all secure and convenient for your shopping experience.
Is my payment information secure?
Absolutely. We use secure payment gateways to protect your information, so you can shop with confidence.
Account & Support
How do I contact customer support?
Email us at [email protected] for any questions or issues. We’re based in Youngtown, US, but we’re here to help you globally!
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account might make future purchases faster and easier.
Still have questions? Don’t hesitate to contact us. We’re always here to help you rock your style with confidence!